Frequently Asked Questions
Everything you need to know about our performance swimwear and gear.
How do I ensure I'm ordering the correct size for competitive swimming?
Our suits are designed for a high-performance, snug fit. We recommend checking our detailed size chart and 'Fit Guide' on each product page. If you are between sizes or prefer a more relaxed fit for training, we suggest sizing up.
What is the return policy for JOLYN products?
We accept returns of unworn, unwashed items with original tags and hygiene liners intact within 30 days of purchase. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-7 business days, while expedited options are available at checkout for faster delivery.
Are JOLYN swimsuits resistant to chlorine?
Yes, our suits are made from high-quality, 100% chlorine-resistant polyester fabric designed to withstand the rigors of daily training in chemically treated pools without fading or losing shape.
Do you offer group or team discounts?
We love supporting teams! If you are looking to outfit a swim, water polo, or volleyball team, please visit our 'Team Orders' page to contact a representative regarding bulk pricing and customization.
How should I care for my suit to make it last longer?
To extend the life of your gear, rinse your suit in cold, fresh water after every use. Lay it flat to dry in the shade and avoid wringing it out or putting it in a drying machine.