Returns & Exchanges
At JOLYN, we want you to feel confident and comfortable in your swimwear; if your gear isn't the perfect fit, you can return or exchange unwashed and unworn items within 30 days of purchase.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
- 2.Choose Your Option
Select whether you would like an even exchange for a different size, a store credit for future use, or a refund to your original payment method.
- 3.Print and Pack
Download your prepaid shipping label, securely pack your items with original tags attached, and drop the package off at any authorized carrier location.
- 4.Processing and Refund
Once our warehouse receives and inspects your return, please allow 5-7 business days for your refund or exchange to be finalized and confirmed via email.